What will be changing/staying the same?

ELTO is delivering ELD NextGen in partnership with Softwire as its technELD NextGen involves replacing the current ELD platform with a new cloud-based solution. This includes transitioning to a modern hosted environment and a sustainable managed service model designed to strengthen resilience, security and long-term operational stability.

What will not change is ELTO’s core purpose and regulated role as the UK’s Employers’ Liability Tracing Office. The ELD will continue to provide a dependable tracing service for claimants, members and the wider industry.

What will change is the underlying technology, infrastructure and operational model that supports the service. The new platform is being designed to:

  • Strengthen security and compliance by design

  • Improve resilience and performance

  • Enhance auditability and traceability

  • Improve data integrity

  • Reduce operational risk

Specific impacts to user journeys, data submission processes or reporting functionality are being confirmed through design and impact assessment. Confirmed changes will be communicated clearly and with appropriate notice.